This week is Responsible Gaming Week. The members of the AGA want to promote an environment that does not take advantage of the weakness of many that can not control the urge to wager and venture into addiction. They want to insure that minors and underage people are not part of any gaming institutions. Procedures that advocate these principles should be prominently displayed.
Pamphlets that tell patrons about the gamest offered and the odds of winning should be available upon request.
Guests will make an educated decision if all the facts are presented to them. We have a responsibility to engage with the patrons and have conversations about what is responsible gaming behavior. Tact and diplomacy are key components to having these discussions. We suggest that every team have someone that is capable of having an exchange that is part of our corporate duty to all of our customers. Here are some activities that you can do with your management team.
Include questions on quiz in the EDR to be submitted in drum, with properly completed quizzes being entered into a prize drawing.
If you need further info contact the AGA.
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