So far, my Monday Motivation posts have been designed to help us stay the course thru COVID-19. Each one,for the past four weeks, has given concepts and suggestions as to what to we should do in the meantime. Now multiple states are planning some form of re-opening. The last phase in each anticipated re-opening are hotels,casinos and entertainment venues. Since that is the majority of my colleagues and followers, this Blueprint was crafted for the gaming. tourism and hotel industries.
We are fortunate that a large percentage of the aforementioned industries have employees that reside in states that are taking the "let the data determine the date" approach. They include Pennsylvania, New Jersey. New York, Nevada and Michigan. If the numbers of people infected does not get to a level determined by the state as a green stage then there is no choice but to wait until the pandemic subsides.
So when we return to work, the Blueprint requires that the operators and owners of each organization have placed the ultimate value on the safety and well being of the employees that will be returning to the workplace. They will be the most valuable asset the companies have in helping the business return to pre COVID levels. There should be a meeting that informs everyone via phone, email or zoom as to what the strategic plan will be.
That plan must consist of testing of the staff so everyone can feel save interacting with each other. Step two will require a social distancing policy that must be adhered to without exception. It will include the requirement of wearing a mask to protect the staff and the guests from each other. Step 3 will mandate a dedication to having the cleanest work area conceivable. This will gain public confidence that all measures are being taken to insure safety. Step four has a compulsory level of contact tracing. If there is a reported case of a guest or employee being diagnose with Coronavirus, you can have a general idea as to who that person can in contact with. This will be a proactive method to keep the virus from spreading.
In order for the Blueprint to work, there will be changes to the Standard Operations Procedures (SOP). A level of flexibility must be inherent because of a natural tendency to do things the way we have previously. Unfortunately, we won't have the ability to do that initially. Every one must buy in! If we are practical and patient, we will be thriving and fiscally successful. Each organization will have to develop partnerships to move the business incrementally. I can go into more detail but that should be part of a formal conversation. I have some time now, as most of us do, to welcome such an exchange.
This is the moment where we see the light at the end of the tunnel. If you have missed some of my earlier posts on Monday Motivation, I have included two that will bring you to the level we are now.
